Prerequisites
Citizens Bank & Trust Company's website is designed around both ease of use and accessibility while supporting modern operating systems and browsers.
Please stay tuned for any new information on changes with our prerequisites to make sure you are browsing on one of the recommended platforms for your device.
For your protection we require the use of strong passwords.
PASSWORD REQUIREMENTS: At least 8 and no more than 16 characters. Passwords must contain at least one number and one special character. The Passwords last for 3 months and then you will be required to change it.
Operating system and browser compatibility details can be found below for our Online Banking site.
Operating Systems
| Optimized | Supported | Not Supported |
| Windows 7 | Windows Vista | Windows XP |
| Windows 8 | Mac OS 10.7 | Mac OS 10.6 |
| Windows 8.1 | Mac OS 10.8 | |
| Mac OS 10.9 |
Browsers
| Optimized | Supported | Not Supported |
| Internet Explorer 9 (32-Bit) | Internet Explorer 9 (64-Bit)* | Internet Explorer 8 |
| Internet Explorer 10 (32-Bit) | Internet Explorer 10 (64-Bit)* | Internet Explorer 10 ('Metro' Mode)* |
| Internet Explorer 11 (32-Bit) | Internet Explorer 11 (64-Bit)* | Internet Explorer 11 ('Metro' Mode)* |
| Mozilla Firefox (Current Version)* | Opera* | |
| Google Chrome (Current Version)* | ||
| Apple Safari 6+ (Mac OS-Only)* |
*Indicates ACH for Premier will not function in this browser.